Finding a good tenant is the most important part of managing a rental property, and professional screening can help ensure that you make the best decision. Nothing saves you more money, time and stress than choosing the right tenant.

Since we began professional screening in 2020, we haven't had any Certified Renters go to Tribunal. That's a 100% success rate of avoiding bad tenants. In addition, based on own proprietary data of applications screening vs not screened and industry data, we can see that those who take up Professional Tenant Screening are 2.2 times more likely to pick good tenants and 9 times less likely to pick bad tenants.

Yes, you can obtain professional tenant screening on its own without advertising on any major website like realestate.com.au and Domain. However, you will still need to list your property on Cubbi (free) so that potential renters can apply for it. When you reach the payment screen, uncheck the paid advertising option to "List on Cubbi free". Click here to get started.

Yes, you can receive professional tenant screening without using the ongoing management platform, the only difference is the amount of CubbiCover you will receive. You will still receive the Good Tenant Guarantee (for a limited time period) but you will not be eligible for the Eviction Guarantee. What we recommend is trying it out for 2 or 3 months because it's very easy to stop using Cubbi, the only thing you need to do is tell your tenant to where they now need to pay rent. One of the great immediate benefits is being able to secure your tenant within 5 minutes because it's a super smooth process to quickly create and sign the lease from the application (and for the tenant to make the first rent payment through Cubbi). Learn more about the online management platform.

Yes, for $199, your property can be listed on all major Australian real estate websites. You can also manage your listing from your Cubbi dashboard. Click here to get started.

No problem. First, publish the property for free on Cubbi. Then, give the prospective tenant a link to apply for the property. Once they apply, you can purchase the screening service for $80 to screen their application. Click here to get started.

Our screening process is very thorough. We use a combination of technology, people, and experienced property managers to provide you with our recommendations at never-before-seen speeds in real estate. To learn more about our 5-step process, watch the video above or read more here.

Yes but not every reference. We use a combination of digital and phone references in our screening process. Although we prioritise a comprehensive digital assessment, we find that roughly 40% of the time, we need to connect with the reference over the phone. This may be to clarify information, take the entire reference, or follow up on a digital reference request. Learn more.

We perform one National Tenancy Database (NTD) check through Equifax for every application. However, the NTD report only carries a ~10% weighting towards the final recommendation in most cases. Since each report is fairly expensive, we conduct only one NTD check per application to keep our screening comprehensive yet affordable. That being said we do provide bonus of unlimited NTD checks (one for each applicant) if the application is shortlisted within 12 hours of the prospective tenant submitting their application. If you miss out on this bonus we allow you purchase additional NTD checks at a discounted price of $9 each (normally $29), this is helpful if you have a group of adults applying for your property together. Otherwise, it's typically not necessary to purchase additional checks.

Yes, you can message us or schedule a call here (you’ll see the options on your dashboard) to speak directly with the person who screened your application. You can also see all of our notes on your dashboard, including potential risks and personalised advice on how to mitigate those risks. In some cases where it is legal, this may involve accepting a higher bond for example. We provide this information to help you gain confidence in our comprehensive screening process, but we also understand that you may have to make a business decision and choose the best option from a difficult selection.

If we don't certify the application, it means we do not recommend renting to them. This is usually due to a build-up of red flags, inconsistent or unverified information, bad references, or unexplainable results from the NTD check. To certify an application we need to have high confidence that the tenant will pay the rent, take care of the property, and be easy to deal with. A good tenant for one property may not be suitable for another, so it is contextual. You can rent your property to anyone even without our certification. The consequence to you is that they may encounter difficulties along the way and make your life very difficult. Additionally, you will not be covered by CubbiCover.

If the tenant withdraws their application before we complete our screening and you shortlisted the application for screening within 12 hours of receiving it, we will credit you for another screening. It's important to act quickly because good tenants move fast. Renters often withdraw their applications because they have been accepted for another property. Therefore, we recommend that you don't wait to shortlist an application until all applications come in, as this strategy is a myth and not effective at securing good tenants. It’s a big reason we recommend the special $160 offer instead of the $80 per application.

We provide CubbiCover for all certified applications. Learn more about CubbiCover here. If however, we do not certify the application, no we do not provide any guarantees.